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Old Return Policy

Lifetime Buy-Back Policy **Valid for Only Old Purchases Done From Jan 2008 to 31 july 2020 Not Valid For New purchases

Venusjewellers.com sell gemstones which are 100% genuine & natural which are precious and always have value as the natural resources are limited and as they are depleted, your gemstone becomes rare. Therefore at Venusjewellers we buy-back our gemstones at their actual price throughout your lifetime under the following conditions:


Gemstone Price
Buy Back against Cash 
Buy Back against new gemstone
Below Rs 5000/carat
No Buy Back
No Buy Back
Above Rs 5000/carat
70% of selling price *Valid For Purchases Before 31 July 2020
75% of selling price
 

*Applicable condition

1)Strictly Only 70% Cash will be refunded back Or 75% Value Of Store Credit Coupen will be issued for future/Replacement purchases..

2)New Stones Purchased Under Exchange Policy are Not Applicable for 15 Days Money back Return Policy

3)Exchange stone Purchase Have to be higher price then applicable replacment value of stone

4)Exchange for gold and silver value will not be consider in stone exchange value,it will be calculated seperately against new gold or silver only                                

Terms :

• Customers must return the gemstone With Original Bill Or Bill Soft Copy & its certificate to avail buy back facility.

• Gemstones must remain in the same condition as when sold. Any scratches or damages would attract reduction in the buy back percentage at the sole discretion of Venusjewellers.

• Buy-Back value will be calculated on the actual value of the stone, excluding all other additional charges such as shipping fee and payment gateway fee.

• Pls Note Venusjewellers Is based India and Our Base Currency Is INR, All received payment are converted in INR On receipt date only,Hence Any future Refund irrespective of paid currency and its value refund amount will be calculated based on INR received on paid Date, Any Curreny rate fluctuation will not be entertain as we are not currency traders.

• This Buy-Back Policy is only applicaple for Stones Purchased from Venusjewellers.com only

• We buy back only loose gemstones (Studded gemstones must be removed from jewelry).

• Pls Note Water Borne Gems Like Pearl & Red Coral Do Not Come Under Any Kind Of Exchange Or Buy Back Policy.

. Any ongoing Festival offers ,Discounts are not valid on Returns and Buy back scheme,Normal Price will apply

*Above Policy Is Subject to change Without Prior Intimation

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